Privacy Policy

At TPmax, your privacy is our priority. This policy explains how we collect, use, store, and share your information when you visit our website or use our services. By using our website, you agree to this policy. We may update it from time to time, so please check back for changes.

1. Information We Collect

• Personal Details: When you make a purchase or use our services, we collect information you provide (such as your name, email, address, and phone number), along with any feedback or opinions you share.
• Usage Data: We track your visits, purchase history, and interactions with our promotions.
• Payment Data: We do not store credit card or bank details.

2. How We Use Your Data

• To Fulfill Contracts: We use your data to process orders, verify your identity, handle payments, and deliver our products and services.
• For Business Operations: Your information helps us manage our business, improve our website and services, and better understand your needs.
• Marketing: With your consent, we may send you promotional emails about our products and offers. You can opt out anytime via your account settings, by clicking “unsubscribe” in emails, or by contacting us at info@tpmaxabrasive.com.
• Legal and Security: We use your data to comply with legal obligations, prevent fraud, and protect against security threats.

3. Legal Basis for Processing
We process your data only when we have a valid reason, including:

• Fulfilling a contract with you
• Protecting our legitimate interests
• With your consent
• To comply with legal requirements

4. Cookies
Our website uses cookies and similar technologies to improve functionality, recognize you, and tailor your experience. You can block cookies in your browser settings.

5. Data Sharing and International Transfers

• We share your data with third-party providers for services such as IT support, payment processing, and customer surveys.
• If TPmax is sold or acquired, your information may be transferred to the new owner(s), and you will be notified.
• We will not send or store your data outside the regions where we do business.

6. Data Retention
We retain your data only as long as necessary to meet our contractual, legal, or business obligations. For instance, account details, payment records (as required by tax and audit laws), and marketing opt-out requests are kept for the appropriate period.

7. Your Rights
You have the right to:

• Request a copy of your data
• Ask for corrections or deletion of your information
• Restrict or object to our processing of your data (especially for marketing)
• Receive your data in a structured format or have it transferred to another party

To exercise these rights or if you wish to withdraw consent, please contact us at info@tpmaxabrasive.com. (Note: We may need to verify your identity before processing your request.) You also have the right to complain to your local data protection authority.

8. Links to Other Websites
Our website may contain links to other sites. Once you leave our site, please note that we have no control over their privacy practices. We encourage you to review the privacy policies of any other website you visit.

9. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please email us at info@tpmaxabrasive.com or contact customer service through your TPmax account.